Security Policy for Gente

Effective Date: 18 February 2024

Gente is committed to maintaining the highest security standards to protect the confidentiality, integrity, and availability of our systems and data. This Security Policy outlines the measures we take to safeguard sensitive information and ensure a secure digital environment.

1. Data Protection and Confidentiality

We implement stringent security controls to protect personal and business data, including:

  • Encryption of sensitive data both in transit and at rest.
  • Access controls to ensure only authorized personnel can view or modify data.
  • Regular audits to monitor compliance with security protocols.

2. Network and System Security

To prevent unauthorized access and cyber threats, Gente employs:

  • Firewalls, intrusion detection systems, and anti-malware solutions.
  • Multi-factor authentication (MFA) for secure login access.
  • Regular security patches and updates to all software and systems.

3. Employee Training and Awareness

Our employees are required to:

  • Undergo regular security awareness training.
  • Follow best practices for password management and data handling.
  • Report any suspicious activity or security concerns immediately.

4. Incident Response and Management

In the event of a security breach, we follow a structured incident response plan that includes:

  • Immediate containment and assessment of the threat.
  • Notification of affected parties as required by law.
  • Implementation of corrective measures to prevent future occurrences.

5. Third-Party Security

We ensure that third-party vendors and service providers adhere to strict security standards by:

  • Conducting security assessments before onboarding new partners.
  • Requiring compliance with contractual security obligations.
  • Monitoring third-party security practices on an ongoing basis.

6. Compliance and Regulatory Adherence

Gente complies with all applicable security regulations, industry standards, and best practices, including:

  • POPIA (Protection of Personal Information Act) compliance.
  • Regular security audits and risk assessments.
  • Continuous improvement of security policies based on evolving threats.

7. Contact Information

For security concerns, reports, or inquiries, please contact our security team:

Email: info@gente.co.za
Phone: +27 082 834 6200
Mailing Address: 1 Maxwell Drive, Sunninghill, Sandton, 2191

8. Updates to This Policy

We may update this Security Policy periodically to reflect changes in technology, threats, or regulatory requirements. We encourage users to review this policy regularly.

Your security is our priority. Thank you for trusting Gente.