HR Services
OUTSOURCED HUMAN RESOURCE
(HR) SERVICES
Gente provides an array of Human Resource Services. These HR Services include Payroll Services, Human Resource Management, Trade Management, Employment contract setup, Disciplinary Hearings as well as Trade Union consulting.
Market Leader in Outsourcing HR Services.
Our experienced HR team has built extensive expertise across every area of human resource management. Whether you need outsourcing HR services for a specific function or a fully outsourced HR solution, Gente provides employers with a complete range of professional HR services. We help businesses simplify HR administration, remain compliant, and focus on growing their operations while we manage their people processes.
WORK PROCESS
HOW IT WORKS?
As an HR consultancy firm providing HR outsourcing services, we aim to streamline your company's human resource management function.
We cover all possible activities, from payroll management and employee onboarding, to performance management, recruitment and labour relations.
We offer HR payroll services operated by professionals, offering peace of mind that your employees' wages be paid effectively and on time to let you focus on other essential aspects of your business.
Our competence in HR services makes the workplace environment positive, suitable for employee satisfaction and production, key elements of a good organisational culture.
We oversee the recruitment process, from sourcing candidates to conducting interviews, saving you precious time and money.
The industrial relations services offered by us are aimed at maintaining harmony and productive relations between management and employees.
Our knowledge of labour legislation and regulations, enables us to assist our clients to with compliance and reduce the legal risks for their businesses. We also help set up employment contracts, ensuring clarity and fairness for all parties.
In cases of discipline, we render consultation services during hearings, thus ensuring that the correct procedure is followed and the final determinations are fair.
Also, our talent management solutions identify and develop top talent in your company, creating a skilled and motivated workforce.
In a nutshell, we provide outsourced HR services that allow you to concentrate on your main business activities. At the same time, we take care of the intricacies of human resource management, thereby ensuring efficiency, compliance, and a favourable work environment for your company.
01. Initial Consultation:
Contact us to schedule an initial consultation, where we'll discuss your specific HR needs, challenges and goals.
03. Tailored Proposal
Based on the information gathered during the consultation and needs assessment, we'll develop a tailored proposal outlining the HR services we recommend for your business.
02. Assessment:
During the consultation, we'll conduct a comprehensive assessment of your HR requirements.
04. Service Implementation
Upon approval of the proposal, we'll work closely with your team to seamlessly implement the agreed-upon HR services.
FREQUENTLY ASKED QUESTIONS
Selecting an HR outsourcing partner is a big decision and we understand you may have some questions before beginning that journey. From how our HR services work, what’s included or how we can assist your business with HR compliance, recruiting, employee relations, payroll or labour law - we’ve compiled some of our most frequently asked questions below. If you don’t see what you’re looking for please don’t hesitate to contact our knowledgeable team.
By outsourcing your HR functions to Gente, you can significantly reduce operating expenses while accessing top-level labour law advisors. Rather than hiring and paying a full-time employee to serve as your HR manager, Gente provides you access to scalable HR support including payroll processing, compliance checks, and legal counsel. Our team helps ensure your SME stays up-to-date on the BCEA, LRA, and more so you can stay compliant and spend less time worrying about HR.
At Gente, we design an Employee Documentation Framework customised to the unique environment of your industry (whether it’s for retail, wholesale, construction, landscaping, etc.) and current South African employment laws. Relying on cookie-cutter employment contracts found online leaves you vulnerable to unfair precedent if a CCMA claim is filed against your business. Gente writes bespoke, unassailable employment contracts, employee handbooks, and code of conducts which clearly define the role, hours, and terms of separation. We work hard to limit your liability from the start.
Absolutely. Gente’s IR team will serve as your legal counsel when dealing with trade unions, collective bargaining, and labour disputes. South African labour laws are quite specific when it comes to who can physically represent your business during a CCMA arbitration hearing. However, we will prepare your case file from start to finish and walk you step-by-step through the process. Gente will prep your witnesses, manage your entire strategy, and train your management staff on how to properly argue procedural and substantive fairness.
Gente’s HR Payroll Services will relieve you of the headaches associated with weekly and monthly pay runs. With new payroll regulations being introduced yearly, even seasoned accounting professionals can make costly mistakes. Gente calculates hours, overtime, commissions, deductions, UIF, SDL, and PAYE. We prepare your monthly SARS submissions, and provide your employees with compliant and professional-looking payslips.
When terminating an employee, your company must demonstrate that there was substantive fairness (grounds for dismissal) and procedural fairness (legitimate process). It is extremely difficult to argue that you had a fair hearing when your line manager serves as the chairperson of that hearing. Gente sources and assigns an external chairperson to lead your disciplinary investigation. Our chairpersons are trained to guide you through every step of the disciplinary process and their impartiality confirms your process was unbiased.
Streamline Your Workforce & Secure Your Business with Gente
Navigating South Africa’s complex, highly regulated labour market is a constant challenge for growing businesses. At Gente, we provide comprehensive, outsourced HR and labour management services specifically engineered to protect your business, optimize staff productivity, and ensure complete compliance.
From managing weekly payroll runs and structuring bulletproof employment contracts to providing independent chairpersons for disciplinary investigations and guiding you through trade union collective bargaining, we act as your dedicated, off-site HR department. Let us handle the administrative burden and legal risks of workforce management so you can focus entirely on your core business growth and profitability.
Protect your business before a dispute occurs.
Get in touch with a Gente HR consultant today or call us on +27 (0)63 408 0248 for a tailored proposal.

