Labour and Employee Industrial Relations Solutions
Integrated Labour Relations Service for Businesses
Gente specializes in providing industrial relations (IR) services for SMMEs in South Africa.
Tolerable Dislike
Industrial relations are the interactions between employers, employees and their representatives, and the government agencies that regulate them.
In theory IR is supposed to be about keeping all these groupings happy with each other.
In reality the best one can hope for is a tolerable dislike to the point where everybody can work together; if not in constant harmony, then at least with a functional degree of mutualm respect.
Shop-floor Focus
Industrial relations takes place at many levels including international, national, regional and sectoral; however as Gente we are primarily concerned with IR at the workplace.
The components of industrial relations in the workplace include collective bargaining, grievance handling, dispute resolution, employee participation, labour legislation and even to an extent, human resource management.
These components affect the rights, responsibilities, and interests of the parties involved in the employment relationship.


Tailored IR Services for SMMEs
Expert support in labour law, dispute resolution, and employee relations—tailored to help your business stay compliant and productive.
IR Services
We understand the challenges and opportunities that SMMEs face in the labour market. We know that you need to comply with the labour legislation and regulations that affect your business, but that you also want to maintain a productive and harmonious relationship with your employees. That's why we offer a range of IR services that can be tailored to your specific needs and goals.
Our IR services include:
- Labour dispute resolution: We help you to prevent and resolve labour disputes
through mediation, arbitration, conciliation or litigation. - Labour law compliance: We assist you to comply with the labour laws and regulations that apply to your business, such as the Basic Conditions of Employment Act, the Labour Relations Act, the Employment Equity Act and others. We conduct audits, provide advice, draft policies and contracts, and handle any labour inspections or inquiries.
- Labour relations management: We support you to manage your labour relations effectively and strategically. We help you to establish and maintain good communication and consultation with your employees, trade unions or employee representatives. We advise you on collective bargaining, wage negotiations, retrenchments, strikes or lockouts, disciplinary matters and grievances.
- Labour training and development: We provide you with training and development opportunities for yourself and your employees. We offer workshops, seminars, webinars and courses on various topics related to labour law, IR best practices, leadership skills, conflict management, diversity and inclusion, and more.
At Gente we are committed to helping you to achieve your business objectives while fostering a positive and compliant work environment. We have a team of qualified and experienced IR consultants who are ready to assist you with any IR issue or project.
Contact us today for a free consultation and quote.
IR SERVICES
What we can do for you?
Our ultimate aim as your representative in industrial and employee relations is to ensure increased productivity through maintaining a positive and mutually supportive employee and employer relationship, within a positive working environment.
Reduced work-place conflict also results in the reduction of potential industrial disputes, which ensures continuous production to the advantage of both the employer and employee and a reduction in wastage of valuable resources due to successful business operations.
- LABOUR RELATIONS
- EMPLOYEE RELATIONS
- LABOUR LAW
- IR PROCEDURES
- DISCIPLINARY DISPUTES
- RETRENCHMENTS
- DISPUTES ABOUT CONDITIONS OF EMPLOYMENT
- WORKFORCE MANAGEMENT

