Get to know us
COMPANY OVERVIEW
Gente is a human resource management (HR) and industrial relations (IR) consultancy, primarily based in Gauteng. Our main focus is providing our HR and IR services to employers in the small, medium and micro enterprises (SMMEs).
Business Philosophy
We are unashamedly for the employer, however that does not mean that we negate or denigrate the essential role of employees. We just believe that employers in general and SMME employers in particular get the short end of the stick.
Our emphasis is productivity and profitability within the confines of the law. There are some really deranged employers out there, while handling crazy employees is part of our stock in trade we do not do crazy employers –it gives the rest of us a bad name when they get away with stuff they shouldn’t.
What do we do?
We offer a comprehensive range of HR and IR services, tailored to meet the unique needs of your business. These include:
- Human Resource Management Services; Full-scale management of HR functions to help your business run smoothly.
- Payroll Services; Efficient and accurate payroll management, ensuring compliance with South African labour laws.
- Corporate Recruitment Services; Finding and hiring the best talent for your organisation.
- Industrial Relations Services; Resolving disputes and managing employee relations to minimise business disruptions and risks.
- Disciplinary Hearing Services; Providing guidance and support, in order to handle disciplinary matters professionally and legally.
- Employment Contract Services; Creating clear and legally compliant employee contracts.
- Talent Management Consulting Services; Helping to develop and retain top talent, while fostering a healthy organisational culture.
- Trade Union Consulting Services ; Expert advice on managing trade union relationships and disputes.
Our goal is to provide holistic Human Resource management solutions that enable your company to thrive in a competitive market.
- Personalized Approach: We are aware that each company has its own unique characteristics, therefore we customise our HR services according to the particular needs and objectives of each client.
- Dedicated Support:When you work with us, you're not just any other client. We aim to establish long-lasting, effective and collaborative relationship, built upon the foundations of trust, dialogue and partnership. The team is always ready and willing to respond to any questions, address concerns and giving recommendations at any point.
- Comprehensive Services:We offer a broad spectrum of HR services and solutions that cover all your requirements. From payroll management and recruitment, to employee relations and talent management, we’ve got you all covered with our comprehensive and ready to use solutions under one roof.
- Expertise and Experience:Our team is comprised of senior HR consultants with decades of solid experience and knowledge. Our continuous awareness of the current industry trends, best practices and regulatory changes ensure that the quality of service and guidance we offer our clients is always top notch.

HR/IR Professionals
As HR/IR professionals with decades of experience, we’ve witnessed what a profound change a job can make in an individual’s life. Through the simple act of giving a person a job on behalf of a client we have been party to inter-generational positive changes in the employee’s circumstances, as well as the circumstances of their children and other dependants. This is not theory, this is practise – we have SEEN this (co-incidentally so have most of the SMME employers we deal with).

Company Support Department
As responsible South Africans, we firmly believe that the current levels of unemployment is the greatest scourge in our society (actually in a fair chunk of Southern Africa as well). Basically we need more jobs. We believe the SMME sector is where we are going to find those jobs and that’s partly why we are focused on providing our services there.
Please don’t get the impression from this that we are noble - we are not. We are imminently practical - by virtue of their size, SMMEs are the least likely to be able to afford or justify full time HR and IR managers; at the same time by their very nature SMME’s are the most easily derailed by HR and IR issues. As a HR/IR consultancy, Gente is naturally positioned to fill the gap that exists in this sector and compliment the in house management of the said SMMEs in order to ensure day to day productivity.

Gente's Approach
Our approach to HR management is clinically pragmatic. We don’t do “touchy feely” HR. Our view is that HR management is primarily focused on ensuring employee productivity; basically ensuring bang for your buck when it comes to employee investment.
Our view of organisations is that the sum of the whole is more than the sum of the parts and that seen in its totality no individual is indispensable to the continued survival of the organisation. We value diversity and appreciate constructive dissent but will not tolerate destructive division. That said, we are not callous, just focused.
In Gente our approach to IR management is more conciliatory. Our SMME clients can rarely afford becoming the poster boy for ideological causes, the face and coffers behind the changing of case law or the white knight intent on the toppling of theoretical windmills. Basically that translates to trying to keep the peace. That said, when no other course of action is open to us there is nothing we enjoy more than a good, old fashioned, all-out, gloves off brawl.
Certifications/Accreditation's & Company Policies
We believe that trust is built on reliability and credentials. At Gente, we hold the following certifications and accreditation's, ensuring that our services are in line with the highest industry standards:
- Certified HR Consultants: All our team members are certified professionals with extensive HR qualifications.
- Registered with South African HR and IR Bodies: We are recognised by various regulatory bodies, ensuring that our practices are up-to-date with current labour laws.
- ISO 9001 Certified: Our commitment to quality management and continuous improvement is demonstrated through our ISO 9001 certification.
These certifications showcase our dedication to providing quality and compliant HR services to our clients.
Company Policies
- Terms and Conditions: Outlines the rules and responsibilities for using our services, including payment terms and user obligations.
- Privacy Policy: Explains how we collect, use, and protect personal information in compliance with privacy laws.
- Cookie Policy: Describes how we use cookies to enhance your website experience and your options for managing them.
- Covid Policy: Details the health and safety measures we take during the COVID-19 pandemic to protect clients and employees.
- Security Policy: Describes the security measures in place to protect sensitive information from unauthorized access or data breaches.
- Accessibility Statement: Outlines our commitment to making our website and services accessible to all users, including those with disabilities.
- Disclaimer: Clarifies our liability regarding the accuracy of information on our website and services.
At Gente, we operate under a set of core values and policies that guide our services: These policies help us maintain a high level of trust and reliability in everything we do.
Customers and partners